In-Person Payments
- Which QR code is best for my business?
- What’s the difference between a ‘Customisable Payment’ and a ‘Self-serve Payment’ QR code?
- How do I qualify for in-person payments?
- How frequently do payments settle?
- Does my customer need a mobile device to pay?
- I've tried processing a refund and it says there aren't enough funds in the account as it's paid out. What do I do?
Online Businesses
- Can I manually integrate with my business with Super?
- What e-commerce plugins do you support?
- Can my customers pay over the phone?
- Does Super support recurring payments e.g. subscriptions
- Does my customer need to have the Super app to make a payment?
- How do I track and manage my payments?
Technical Support
- Can I manually integrate my business with Super?
- What login details do I use for the Super Business Portal app?
- How long does integration take?
- Is there a sandbox environment where I can test before deploying?
- My request header doesn't match. How do I fix this?
- I've accidentally entered incorrect details. Can this be amended?
General Business Questions
- How does Super work?
- What companies can integrate with Super?
- What are Cash Rewards?
- Can I sign up to Super if my business isn't registered in the UK?
- How easy is it to integrate?
- How do I track and manage my payments?