Asda, ASOS, Adidas & More
FX - Currency Conversion
- Why am I being given a choice of currency?
- Which currencies are supported?
- Do I have to pay in my local currency?
- Is the rate better or worse than my bank's rate?
- How is the converted amount calculated?
- Will I be charged more than the amount shown?
Cash Rewards
- What are your Terms and Conditions?
- My reward isn't coming off the total amount, what do I do?
- What is my order status?
- Do cash rewards expire?
- My reward has not been updated in my wallet. What do I do?
- Can I have multiple rewards for the same merchant?
Refunds and Returns
- Can I get a refund if I've used a reward on my purchase?
- How long does it take to get my refund?
- Why is my refund less than I expected?
- What happens if my reward has expired?
- Will my reward be refunded if the product/s I returned was purchased entirely with my reward?
- How can I contact customer service if I have questions about reward refunds and returns?
Paying with Super
- Can I use Super in physical shops?
- Where can I see my transactions?
- How long will it take for my payment to process?
- How does Super appear on my bank statement?
- How does Super process my payment?
- What is Open Banking?