About
Account Info
Paying with Super
- Can I use Super in physical shops?
- Where can I see my transactions?
- How long will it take for my payment to process?
- How does Super appear on my bank statement?
- How does Super process my payment?
- What is Open Banking?
Cash Rewards & Instant Cashback
- How do Cash Rewards work?
- What is the difference between Cash Rewards and Instant Cashback?
- Can I earn both Cash Rewards and Instant Cashback from the same merchant?
- Does my Cash Reward expire?
- Can I have multiple cash rewards for the same merchant?
- Can I choose to use some of my cash reward when I make a payment, rather than all of it in one go?
Refunds and Returns
- Can I get a refund if I've used a Cash Reward on my purchase?
- How long does it take to get my refund?
- Why is my refund less than I expected?
- What happens if my Cash Reward has expired?
- Will my Cash Reward be refunded if the product/s I returned was purchased entirely with my Cash Reward?
- How can I contact customer service if I have questions about Cash Reward refunds and returns?