Cash Rewards
- My cash reward or welcome bonus isn't coming off the total amount, what do I do?
- What is my order status?
- Does my Cash Reward expire?
- My Cash Rewards has not been updated in my wallet. What do I do?
- Can I have multiple cash rewards for the same merchant?
- Am I able to withdraw my Cash Rewards?
Paying with Super
- Can I use Super in physical shops?
- Where can I see my transactions?
- How long will it take for my payment to process?
- How does Super appear on my bank statement?
- How does Super process my payment?
- What is Open Banking?
Account Info
Refunds and Returns
- Can I get a refund if I've used a Cash Reward on my purchase?
- How long does it take to get my refund?
- Why is my refund less than I expected?
- What happens if my Cash Reward has expired?
- Will my Cash Reward be refunded if the product/s I returned was purchased entirely with my Cash Reward?
- How can I contact customer service if I have questions about Cash Reward refunds and returns?
About
Technical Information
- What e-commerce integration plug-ins does Super support?
- I have a question about the order I placed
- How do I know my transaction has gone through?
- My transactions/Cash Rewards aren’t showing
- I have a different phone number now. How can I get back into Super and access my account?
- How do I enable/disable notifications?